Commercial Property Management Expertise You Can Count On

California Gold Development Corporation manages over 100,000 square feet of commercial property throughout Northern California, to include office buildings, medical buildings and retail centers. Our experienced and knowledgeable team understands the demands of commercial property.

Whether succeeding in improving asset value or improving the property to meet the needs of our property owners, California Gold Development Corporation works hard to maintain Class A properties.

Managing Your Property

First, we inspect the property and meet your tenants. As your manager we want to develop a strong relationship with your tenants. By getting to know the tenants, we are able to determine what their needs are. Our constant communication with your tenants helps us identify problems such as roof leaks, plumbing problems, security issues and other concerns, which are not always identified by visual inspections. We then follow up with solutions that meet your needs as well as the tenants' needs.

Other things we can do for you that maintain your investment and your pride of ownership include:

• Annual weatherization checks and seasonal preparation
• Annual building inspections with pictures and analysis of what improvements can be done
• Establishment of specifications for contract services such as landscaping, heating and cooling, lighting, parking lots, fire suppressions and monitoring systems and other items that require regular inspection, testing and care.
• Coordinating annual elevator inspections and establishing ongoing maintenance programs.
• Coordination and supervision of janitorial services.
• Coordination of all services such as trash removal, alarm monitoring and security.

We also provide a full array of other services for your property, which will better help you make decisions. Below are some of the items we will perform:

• Full bookkeeping of receipts and disbursements with back up documentation
• Monthly rent and CAM statements to tenants
• Annual CAM reconciliations
• Handling of leasing inquires regarding the property
• Maintenance monitoring and review looking for repeat patterns and variations in costs to be corrected
• Regular inspections of the building
• Annual budgets with monthly and year to date actual income/expense comparison
• Annual reviews of third party services contracts such as rubbish, security, etc.

Monthly Reports

We will send you a monthly detailed report mailed on the tenth of the month. This report will show you rents received and expenses paid for the previous month. With it you will receive a transaction register, so you will be able to further track income and expenses as well as a rent roll and a summary of delinquencies at the end of the month.

Collecting Rents

California Gold Development Corporation will collect all the rents from your tenants. On the tenth of the month, we review the payment status of all tenants, and send a letter to any tenants that are delinquent. On the 20th of the month, a second letter is sent giving the tenant a deadline to pay. By the end of the month, we will discuss options with you on whether we should use legal means to obtain restitution of the premises, or to encourage payment.

Maintaining Your Property

The Property Manager will supervise the completion of all maintenance using qualified maintenance staff and/or vendors that are part of a select list that the Property Manager has developed. That list is of vendors and contractors who are licensed and insured to provide service you will need. Maintenance requests are generated through inspections, telephone requests, additional work as a result of previous or current jobs, or a preventive maintenance plan. Maintenance work is reviewed and authorized by the Property Manager, and assigned to the appropriate staff and/or vendor. The Manager then monitors the invoices for completion, quality, and costs. In addition, the Property Manager will establish a spending limit, and any non-emergency work costing more than that limit will be reviewed with you before any work is started.

We also have a 24-hour emergency maintenance system. The Property Manager is on call to take care of emergencies. If a potential property damaging, or life threatening emergency were to occur such as: water pipe break, fire, heating failure, roof leak, flood or other disaster, the Property Manager will assign a vendor or will respond within an hour to secure the complex. We will review all incidents to determine whether an insurance claim is necessary.

All maintenance work costing more than $5,000.00 will require three bids, and will carry an additional 5% project coordination fee.

Maintenance Forms

Service calls are handled through the use of our Maintenance Request Form Sheet. This sheet helps guide our Property Manager in addressing the need and priority of your work order.

Keeping Your Tenants Happy

California Gold Development Corporation believes in establishing strong partnerships between building managers and tenants. These relationships enable us to know what is going on at a particular site. We regularly visit with tenants to see what we can do for them. We find these informal meetings frequently identify problems at a property. They enable the tenant to voice concerns about the structure, management, other tenants, or area problems which adversely affect the tenants business.

Immediately after we are retained, we will send out letters to tenants introducing ourselves. Our Property Manager will then meet with the tenants so we can start developing our relationship as soon as possible. Our experience shows us, the more we know about your tenants and your tenants business, the better we can serve them.

California Gold Development Corporation responds to any maintenance or service needs a tenant may have. Calls are routinely followed up within 24 hours, except in emergencies or during a system failure when immediate response is necessary. The Property Manager responds to any questions regarding leasing and rents. We send notices informing tenants of special maintenance projects such as building painting or cleaning, lot paving and major roofing jobs.